Refund policy

Iron Outback Co.

This policy operates in addition to your rights under the Australian Consumer Law (ACL).
Nothing in this policy limits or excludes those rights.

Due to the nature of digital products, we do not offer refunds or exchanges for change-of-mind purchases.

However, under Australian Consumer Law, you are entitled to a remedy if a digital product:

If this occurs, we will provide a repair, replacement, or refund as required by law.

You are entitled to a remedy under ACL if a product:

Where the issue is a major failure, you may choose a refund or replacement.

Change-of-mind returns are not required by law and are not accepted unless stated on the product page.

To request a remedy, contact us within a reasonable time.
We recommend contacting us within 7 days of receiving your order.

Please include your order number and a brief description of the issue.

All physical products are covered by applicable manufacturer warranties.

If no explicit warranty is stated, your product is still protected under Australian Consumer Law, including guarantees that goods will be:

Digital products do not carry manufacturer warranties, but your consumer rights under ACL still apply.