Due to the nature of digital products, we do not offer refunds once a file has been downloaded or accessed. However, if a file is faulty or not as described, you're entitled to a refund or replacement under Australian Consumer Law

Yes, returns are accepted if the product is faulty, damaged on arrival, or not as described. Please contact us within 7 days of receiving your order

If your item hasn't arrived within the estimated timeframe, please contact us and we’ll investigate promptly.

All physical goods are shipped directly from our trusted suppliers. Estimated delivery times are provided during checkout.

Unless explicitly stated, no ongoing support is provided for digital files. All files are intended for experienced fabricators.

You can contact us through our contact page! We will be happy to assist you.