Privacy policy

Iron Outback Co. PTY LTD
Last Updated: June 30, 2025

Iron Outback Co. is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following personal information:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Order details and transaction information
Device, browser, and usage data via cookies

This information is collected when you:

Place an order or create an account
Subscribe to our mailing list
Contact us
Browse or interact with our website

2. How We Use Your Information

We only use your personal information to:

Process and deliver orders
Provide customer support
Communicate about your purchase
Improve our website and services
Send order updates and (if you opt in) marketing emails
Comply with legal obligations

We do not sell or rent your personal data.

3. How We Protect Your Data

We use industry-standard security measures, including:

Encrypted connections (SSL/HTTPS)
Secure payment gateways
Restricted internal access

No system is completely secure, but we take reasonable steps to protect your information.

4. Cookies & Tracking

We use cookies to:

Enable website functionality
Understand website usage
Improve user experience

You may disable cookies in your browser settings, but some features may not function correctly.

5. Third-Party Services & Offshore Storage

We use trusted third-party providers to operate our business, including:

Shopify (e-commerce platform)
Payment processors
Email marketing platforms
Analytics providers (such as Google Analytics)

Some of these providers may store data outside Australia. We take reasonable steps to ensure any overseas providers comply with privacy standards consistent with Australian law.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion where legally permitted

To make a request, contact:
📧 support@ironoutbackco.com.au

8. Complaints

If you believe your privacy has been breached, contact us at the email above.
We will investigate and respond within a reasonable timeframe.

If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors.

10. Changes

We may update this policy. Changes will be posted here with a new date. Continued use of the site confirms acceptance.